Challenge

How do we build a common understanding of what we should build and why? How do we stage the work? How do we turn the titanic faster?

My role

Communicate/map gaps and opportunities, define near and long-term innovation, lead design thinking workshops, evolve mindsets and behaviors, build a cross-org understanding of why, what, the timing, breaking down the timeline into bite-sized pieces, and stakeholder management.

Outcomes and Learnings

Early cross-discipline collaboration and co-creation leads to buy-in, always tell by showing, sharing user research and insights widely, fail fast and learn faster, repetition and over communication is key.

Highlighted Work

Representing product transformations that I led and crafted, with cross-discipline and leadership collaboration.

Works from: Crimson Hexagon (Brandwatch), EnerNOC (Enel)